Refund Policy

1. Donations

1.1 Non-Refundable Donations: Donations made to SAS India are generally non-refundable. Once a donation is processed, it is considered final and refunds are not available.

1.2 Exceptional Circumstances: In rare cases, such as an error in the amount or duplicate transactions, we may consider a refund request. To request a refund, please contact us within 7 days of the donation.

2. Product Purchases

2.1 Refund Eligibility: If you purchased a product through our Website and are not satisfied, you may request a refund or exchange within 14 days of receiving the product. The product must be unused, in its original condition, and returned with the original packaging.

2.2 Non-Refundable Items: Certain items, such as personalized or perishable goods, may not be eligible for refunds. This will be clearly stated on the product page at the time of purchase.

2.3 Return Shipping: The cost of return shipping is the responsibility of the customer unless the product was damaged or defective upon receipt.

3. Refund Process

3.1 Requesting a Refund: To request a refund, please contact us with your transaction details, including the reason for the refund request. We will review your request and respond within 10 business days.

3.2 Refund Method: Approved refunds will be processed using the original payment method. Depending on your payment provider, it may take additional time for the refund to appear in your account.