This Shipping Policy ("Policy") applies to all orders placed through the Society for Animal Safety (SAS) India website.

1. Shipping Destinations

• 1.1 SAS India currently ships merchandise only within India. We do not offer international shipping at this time.
• 1.2 Shipping to remote or difficult-to-access locations may require additional time and fees. SAS India will notify you of any such charges or delays.

2. Shipping Methods and Costs

• 2.1 All orders are shipped via standard shipping services. The shipping method will be determined at checkout, and shipping costs will be calculated based on the weight of the merchandise and the destination.
• 2.2 Free shipping may be available for certain promotional offers or specific orders over a minimum value, as specified on the SAS India website.

3. Order Processing Time

• 3.1 Orders are processed within 3-5 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.
• 3.2 Processing times may vary during peak seasons or due to unforeseen circumstances. SAS India will communicate any significant delays.

4. Estimated Delivery Time

• 4.1 The estimated delivery time within India is typically 7-10 business days from the date of order processing. Please note that this is an estimate and actual delivery times may vary based on location, carrier delays, and other factors.
• 4.2 You will receive a tracking number once your order has shipped. You can use this number to monitor the status of your shipment.

5. Order Tracking and Support

• 5.1 After shipping, customers will receive an email with tracking information. It is the customer's responsibility to provide accurate shipping and contact details during the order process.
• 5.2 For any inquiries regarding your shipment, you may contact SAS India at mail.sasindia@gmail.com.

6. Damaged or Lost Packages

• 6.1 SAS India is not responsible for packages lost or damaged during transit. If your package arrives damaged, please contact the carrier to file a claim. SAS India will assist in the process where possible.
• 6.2 In the event of a lost package, we will work with the shipping carrier to investigate and resolve the issue. However, SAS India cannot guarantee compensation for lost packages.

7. Contact Information

If you have any questions about this Policy, please contact us at:

Society for Animal Safety (SAS) India
Email: mail.sasindia@gmail.com
Phone: +91-9168566660